Post by account_disabled on Mar 5, 2024 3:13:31 GMT -6
The build a longterm relationship with the client. As Head of Mobile Commerce I have to make sure that the customers first impression when they meet our productiondevelopment team is the best possible. Such meetings usually take place in a very informal stressfree atmosphere which goes hand in hand with the culture of our organization. We break the ice joke a little and make the client feel comfortable talking to us. This later has a big impact on the future of our cooperation in case any problems arise and we all know that such things happen although it is difficult to predict them.
A good relationship with the client helps solve problems in a friendly atmosphere. Mood Survey another thing I do from time to time is a clients mood survey at least once a month and probably once every two weeks in the first two Phone Number List months of cooperation. The goal is to catch any problemsdisagreements at the very beginning resolve them and ensure that the relationship with the client remains healthy. Team meetings apart from talking to the client I also talk to our team. Knowing the feelings and moods on both sides I can act as an intermediary who will solve any problems and lead to a winwin situation both for Divante and the client. Understanding the point of view of both sides is the key to success.
Invoicing and reporting financial issues are usually a delicate topic especially since most clients work on the basis of a specific budget which is difficult to adjust when more money is need to implement the project than initially expected. We ne to carefully review the number of hours bill by developers and present it in a transparent and easytounderstand way. Transparency and smooth communication have a positive impact on customer trust which in the event of conflicts helps us seek a solution in a friendly atmosphere.
A good relationship with the client helps solve problems in a friendly atmosphere. Mood Survey another thing I do from time to time is a clients mood survey at least once a month and probably once every two weeks in the first two Phone Number List months of cooperation. The goal is to catch any problemsdisagreements at the very beginning resolve them and ensure that the relationship with the client remains healthy. Team meetings apart from talking to the client I also talk to our team. Knowing the feelings and moods on both sides I can act as an intermediary who will solve any problems and lead to a winwin situation both for Divante and the client. Understanding the point of view of both sides is the key to success.
Invoicing and reporting financial issues are usually a delicate topic especially since most clients work on the basis of a specific budget which is difficult to adjust when more money is need to implement the project than initially expected. We ne to carefully review the number of hours bill by developers and present it in a transparent and easytounderstand way. Transparency and smooth communication have a positive impact on customer trust which in the event of conflicts helps us seek a solution in a friendly atmosphere.